Product Quality

As a worldwide supplier of replacement steam turbine parts to the power generation industry, Steam Specialties, Inc.® is committed to providing our customers with the highest quality parts and support services.

We have high expectations of all our suppliers. Only the best make our approved suppliers list, and only after a strict and continual audit process. Our engineers visit regularly to make sure our standards are met, and to push for continual improvement efforts.

Every part is inspected at each step of the production process following precise inspection plans. Components are individually tracked through production using unique serial numbers to ensure nothing is overlooked. Our custom developed ISO 9001 quality management software allows us to maintain traceability of each piece, allowing us to document every aspect from beginning to end.

SSI's quality department has final say over all parts, inspecting every piece from a bolt to a nozzle assembly before anything leaves our building. With any instance of nonconformance, SSI works to determine the root cause and puts measures in place at our facility and our suppliers to not only correct the issue, but prevent any future issues.

We are always working on ways to make the inspection process quicker and more comprehensive. We have our own patented inspection devices employed at both our facility and our suppliers. These custom devices compliment our site of inspection tools including coordinate measurement machines, white light scanners, laser scanners and traditional hand metrology tools.

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